Reconnect after a login expires

Continue verification on the existing connection while keeping your files and work context.

Open the existing connection

Select “Continue login” in the relevant conversation, or open the platform in “Settings → Platforms & software”. If the original button is off-screen, use the continuation prompt above the message box.

Complete the verification requested by the current page. An expired login alone does not require deleting the connection or uploading saved files again.

If the account or password changed

Update the relevant fields in “Login settings → Edit login details”. Changing the platform account requires binding the receiving phone again. Updating only the password for the same account keeps its SMS binding.

Return to the current login and continue verification after saving. Saving details and successfully logging in are separate steps.

① Update the account or password. ② Enable automatic login if needed. Saving information does not confirm successful platform authentication.

If the wait ends or you need to cancel

The connection wait ends after 3 continuous minutes without your interaction. When ready, ask CaiGeek to continue in the same conversation. Saved files and results remain; chatting does not extend this interaction window.

“Cancel this connection attempt” ends this login wait without disconnecting the saved source or stopping other work.

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